Your IT provider speaks in acronyms, sends invoices you can't decode, and disappears when things break. SerenIT gives you the knowledge to hold them accountable — in plain English, in minutes.
SerenIT puts the knowledge on your side of the table — whether you're the one signing the invoice or the one explaining the risk.
Each one built to answer a question they'd rather you didn't know to ask.
7 questions. Brutally honest results. Find out if your IT support is actually protecting your business — or just collecting a check. Takes 3 minutes.
Take the quiz →Paste any vendor pitch or contract. We'll strip the buzzwords, surface the red flags, and give you the questions that'll make their sales rep sweat.
Run the scan →Paste your technical explanation. Get something your CEO will actually understand — and maybe even be impressed by. No more glazed-over eyes.
Try it free →Answer a few questions about your business and walk away with a professional IT Request for Proposal you can actually send to vendors and MSPs.
Generate yours →The Over-Engineer? The Restart Whisperer? The Shadow IT Enabler? 8 questions, 5 archetypes. Share with your team and watch the arguments begin.
Find out →How much should your business actually be spending on IT? Enter your headcount and industry — get a realistic monthly cost range broken down by category.
Calculate →Enter your user count and pick your plans. Get a side-by-side cost comparison and a plain-English recommendation on which platform fits your business.
Compare →Got a suspicious email? Paste it here and get an instant risk assessment — red flags, legitimacy signals, and exactly what to do next.
Analyze it →Paste your IT or MSP contract language. Get the red flags, missing protections, and the questions to ask before you sign — in plain English.
Scan it →Describe how your business handles passwords and get an A–F grade against modern security standards. Most businesses are surprised how outdated their policies are.
Grade it →10 questions. Find out exactly where your business is exposed to ransomware, data breaches, and IT failures — before an attacker finds it first.
Assess my risk →Interactive checklist for HIPAA, PCI DSS, SOC 2, and baseline security. Check off what you have, see exactly what's missing, and get a compliance score.
Check my compliance →Not sure where you stand with IT? Suspicious of a vendor? Need to explain something technical? Pick the tool that fits.
No jargon. No trick questions. Just plain-English prompts designed to surface what's actually going on.
Instant, honest, actionable. No "contact us for details." No lead forms. Just the information you came for.
There's a reason IT feels complicated: it's more profitable that way. A client who can't evaluate their own IT can't push back on inflated invoices, slow response times, or coverage gaps they didn't know to ask about.
SerenIT closes that gap. Not by selling you something — by giving you the information. What good IT looks like. What red flags sound like. What questions to ask before you sign anything.
The tools are free because the goal isn't to sell you IT. It's to make sure you can't be taken advantage of by whoever does.
Start with the IT Sanity Check →Every tool is genuinely free. No email walls. No "schedule a demo" gotchas.
Tools for owners who can't decode IT — and IT people who can't get their bosses to listen.
Real tools, real output. Not another checklist that ends with "contact us for pricing."
What you paste stays in your session. We're not hoarding your vendor contracts.
They used the tools, found the gaps, and fixed them.
"I knew something felt off about our IT bill but couldn't explain why. The IT Sanity Check flagged zero MFA across our practice and backups that had never been tested — both things our provider never mentioned in 4 years. We switched MSPs. New provider fixed both in week one. We're paying $1,100 less per month."
Used: IT Sanity Check"We were about to sign a 3-year MSP contract. Ran it through the Contract Scanner on a whim. It flagged an auto-renewal clause and a liability cap so low it was basically meaningless. Our attorney confirmed both. We renegotiated before signing. That 10 minutes probably saved us from a very expensive mistake."
Used: Contract Scanner"Tax season is when we're most exposed and least able to deal with a breach. The Cyber Risk Assessment flagged that our remote access was essentially wide open. Got it fixed before February 1st. I don't want to think about what that could have cost us mid-filing season."
Used: Cyber Risk Assessment"We'd been with the same MSP for 6 years. Put our numbers into the IT Budget Calculator and found out we were paying $318 per user per month — the benchmark for our industry was $175. I brought that number to our provider and they immediately offered to 'review our contract.' We switched anyway. Saved $119,000 in year one."
Used: IT Budget Calculator"We assumed our IT was HIPAA compliant because our MSP said so. The Compliance Checklist found 6 gaps — including no BAA on file with two cloud vendors and staff who hadn't done security training in 18 months. Fixed all of it before our next audit cycle. Our MSP was not thrilled when we showed them the list."
Used: IT Compliance Checklist"Three locations, $4M in annual revenue, and we had zero disaster recovery plan if a system went down during a Friday dinner rush. The IT Sanity Check flagged it in 3 minutes. We now have a documented plan and tested backups at each location. Wish I'd done this two years ago."
Used: IT Sanity Check"A former associate left on bad terms eight months earlier. The Cyber Risk Assessment asked one question that made me realize we'd never revoked her file-sharing access. She could have been in our client folders the entire time. That one question alone was worth everything."
Used: Cyber Risk Assessment"Our cloud vendor sent a 47-page migration proposal for $180K. I pasted the executive summary into the Vendor BS Detector and got back a breakdown showing 60% of the cost was vague consulting hours with no defined deliverables. Used that to negotiate down to $94K with proper protections written in."
Used: Vendor BS Detector"Got an email that looked like it came from our managing partner asking me to wire $28,000 for a 'client trust account issue.' Something felt wrong. Pasted it into the Phishing Analyzer — high-confidence spear phishing, spoofed domain, pressure language. Called the partner directly. It was fake. That tool probably saved our firm."
Used: Phishing AnalyzerStraight talk about IT for people who have better things to think about.
Most SMBs can't tell good IT from bad IT. That's exactly what bad IT providers are counting on.
Per-user pricing, flat fees, break-fix billing — and what each one means for your wallet when things go wrong.
Most people default to price because they don't know what else to ask. These questions change that.